Support
Getting help
One e-mail address, answered by the person who built the product.
E-mail us
support@acquisitioncommand.com
Write from the address on your account where you can — it saves a round trip proving who you are. If something went wrong on a specific screen, the reference code shown with the error tells us exactly which request to look at.
Things you can do without us
These are all self-serve in Settings, and none of them need a support ticket.
- Cancel your subscription — from the billing portal. No retention call, no e-mail required.
- Export everything — a full download of your workspace.
- Delete your account — with 30 days to change your mind.
- Change your password or add an authenticator — under Account security.
- Disconnect a mailbox — under Connected inboxes.
Refunds
Full refund on your first paid purchase within 30 days, monthly or annual. E-mail us and say so; you do not have to give a reason.
What we cannot help with
We build software for buyers, not advice for a specific deal. We do not give legal, tax, accounting or investment advice, and nothing the product produces is a substitute for a CPA, an attorney or a lender. For a real transaction, hire people who carry professional liability for their opinion.
Security
Found something that looks like a vulnerability? Send it to security@acquisitioncommand.com rather than posting it publicly, and we will work it with you. See trust and buyer protection for how the product is built.